SHIPPING & RETURNS

Shipping Policy

COKAMO only ships to Canada and US! 

Free local shipping (Canada post):

  • Free shipping in Canada. No minimum.

Free US shipping over 100CAD (Canada post):

  • Below 100CAD - flat rate 12CAD

  • Up to 10 business days

  • Please be aware of import fees/taxes. These fees are not charged by Cokamo and are beyond our control. Please contact your local customs office for more details.

Local Toronto pickup is also available (temporarily unavailable due to the pandemic). This will happen once a week on Saturday:

  • At 2-2:30PM in Finch

  • At 3-3:30PM in Eglinton

Feel free to contact us for more details.

*Due to the pandemic, there might be a delay in shipping.

*COKAMO only offers a standard shipping (expedited shipping) at the moment, which means we are not responsible for any shipping damage.

Return & Exchange Policy

Our products are hypoallergenic. They are made up of and plated with materials that are less likely to cause an allergy. However, we cannot guarantee that there will be no allergic reaction and we are not responsible for those incidents. Please make a purchase carefully if you have very sensitive skin.

 

Due to health and safety regulations, we do not accept returns or exchanges. However, if your item is faulty, please contact us as soon as you receive a product (or at least within three days of arrival), we will issue a refund or off a replacement. 

cokamo.official@gmail.com

Instagram: @cokamo.official

Wechat: cokamo.official

Toronto based online jewelry and candle shop

  • Facebook
  • Black Instagram Icon
0